Aiming to be Malawi’s first digital network operator with a goal of providing digital solutions to everyday problems for their customers, Malcel, a locally-founded Malawian company, joins five other mobile service providers — TNM, Airtel Malawi, MTL, Access and Nyasa Mobile. Its Chief Executive Officer and founding member, Bonface Ndawala, pledged that Malcel has onboarded a talented team of experts with extensive experience in the mobile service industry.

Read more: Malcel: A Dream in Malawi Made Concrete

At their core, great companies are ultimately built and defined by their people. With a world-class organization guided by the direction of a visionary leader, Eng. Yasser Shaker, Orange Egypt today has evolved with an enormous turnaround into a pre-eminent ICT service provider with a wide scope of services that is beyond connectivity!

Read more: Orange Egypt: A Story of an Exceptional Turnaround

On the sidelines of AfricaCom 2022, Telecom Review Africa was able to conduct an exclusive one-on-one interview with Ericsson’s Head of Sustainability and Corporate Responsibility — Middle East and Africa, Ayub Osman, to discuss the company’s focus and actions in regards to furthering sustainability and becoming carbon neutral.

Read more: Sustainability and Responsible Business Practices Are Fundamental to Ericsson’s Strategy and...

Over the years digital transformation and especially the digitalization of its services, became the center of inwi’s development strategy. It has initiated real breakthroughs on the Moroccan telecom market by offering enterprises tailored, generous and secured solutions which enable any company, of any size and any business sector, to unlock its full potential to succeed in its digital transformation.

Read more: inwi’s Vision is Built on the Resilience of its Telecom Networks

In an exclusive interview with Telecom Review Africa, Magesh Balakrishnan, Head of MEA Sales at Radisys, announced the launch of Radisys’ Reach Phone Lite, an affordably priced 4G feature phone designed to help Mobile Network Operators (MNOs) across Africa and the Middle East migrate 2G and 3G voice-only users to 4G networks by enabling superior experiences. Magesh also discussed the Open Radisys tenets and how that strategy is infused in their business practices to help service providers build customer loyalty.

Read more: Radisys Offers Smart Solutions for Better Connectivity

PROSE, the spinoff of Rosenberger Technologies' antenna and wireless product portfolio, was announced in early 2022. We connected with Vick Mamlouk, the Senior Advisor at Rosenberger Technologies, to shed light on the essence of this new brand, their current business environment, and the growth outlook within the wireless industry.

Read more: PROSE: For Everyday Communication of People, Networks, and Data

In an exclusive interview with Telecom Review Africa, Samson Isa, regional managing director, West Africa, Clickatell, talked about how chat can help to grow revenues. He also spoke about how Clickatell can enhance customer experience and build a loyalty relationship along the way. Isa also detailed the keys to achieving successful chat commerce.

Read more: Chatbots Create a Winning Customer Experience

An established and accomplished engineer and manager; multilingual standardization expert and holder of 23 patents, Tunisian born Dr. Bilel Jamoussi is currently chief of the study groups department of ITU secretariat’s Standardization Bureau in Geneva Switzerland where he is responsible for the organization and management of the ITU-T study groups, focus groups, global standardization initiatives, joint coordination activities, and their secretariat.

Read more: Dr. Bilel Jamoussi: Top-grade candidate in the upcoming elections of ITU-TSB

Telecom Review Africa had the opportunity to have an exclusive talk with Kevin Vachon, COO, MEF on the sideline of AfricaCom. As MEF COO since 2006, Kevin leads a team that builds, supports and scales the MEF’s ever-increasing mix of global programs activities. He is actively engaged with MEF’s global member and partner community and has a broad perspective on the important role that MEF plays in the industry and how to deliver results. 

Read more: MEF Stands By Operators To Enable Their Network and Digital Transformation Objectives

Telecom Review Africa conducted an exclusive interview with Eng. Ahmed Mekky, Chairman and CEO of Benya Group, to discuss Benya’s milestones and its efforts to support the innovative emerging projects in the Middle East and Africa.

Read more: "Benya Group prides itself in its unrivaled reputation for being the leading provider of ICT...

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