Amdocs, a prominent software and services provider for communications and media companies, has announced a significant development in its partnership with Melon Digital, a digitally-led mobile virtual network enabler (MVNE) based in South Africa. Melon Digital has chosen Amdocs' cutting-edge eSIM Cloud platform to empower its customers worldwide with a fully digital experience, incorporating eSIM capabilities on their primary and secondary devices.
Earlier this year, Melon Digital successfully launched its global MVNE platform, utilizing Amdocs' Digital Brands Suite as a Service to enhance customer care and monetization capabilities. Building upon this success, the integration of Amdocs' eSIM Cloud platform will enable Melon Digital to deliver seamless digital experiences to consumers using smartphones, smartwatches and other connected devices, streamlining and simplifying eSIM adoption. This transformative solution will offer users on iOS, Samsung and Google (Android) devices the convenience of managing their profiles through the user-friendly Melon Digital consumer application.
Calvin Collett, founder and CEO at Melon Digital, expressed his company’s satisfaction with the partnership, highlighting Amdocs' flexibility, responsiveness and ability to exceed expectations in creating a complete digital experience for consumers in South Africa and customers of new MVNOs worldwide. With this collaboration, Melon Digital aims to further revolutionize the customer experience through seamless eSIM adoption.
Anthony Goonetilleke, group president of technology and head of strategy at Amdocs, shared his company’s enthusiasm for strengthening the partnership with Melon Digital by providing an integrated eSIM and MVNE cloud-based SaaS platform. This advancement will enable Melon Digital to offer unparalleled digital experiences across various lines of businesses and devices, helping MVNOs and digital brands rapidly distribute their services through different digital channels and access new devices and market segments.